How we engage

We are proud of the role Manchester Airport plays as a catalyst for the national and regional economy, helping drive tourism and cargo as well as and supporting jobs and business opportunities.

Working with our neighbours, local communities, colleagues, customers and on-site businesses is an important part of our approach to noise management.
We have a long-term commitment to make a positive difference to the quality of life in our local community. As part this commitment, we are dedicated to building and sustaining a positive dialogue with our neighbours: informing, involving, consulting and reporting back to them.
These groups include:

• Manchester Airport Consultative Committee (MACC). You can find more info on our website here- Consultative Committee | Manchester Airport
  
• Manchester Airport Parish Engagement Forum. If you would like your local parish council to be represented on the Parish Forum please email community@manairport.co.uk 
  
• Manchester Airport Youth Forum. You can find more information on our website here- Young people inspired by the future of sustainable air travel at inaugural Youth Summit
  

We regularly arrange and attend community outreach sessions where members of the public can come and talk to us about any issues or concerns they may have. These face-to-face outreach sessions take place each year in villages near to the airport. The events we will be attending are promoted on our website- here Community Outreach Events | Manchester Airport as well as social media channels. Our attendance at events is also shared by stakeholders in the community.

The MAN Community Flyer is our quarterly e-newsletter, updating you on the initiatives we are committed to within our CSR Strategy – Creating a Sustainable future for all.

You can find our latest Community Flyer issues here-Community | Manchester Airport and you can sign up to receive our quarterly Community Flyer directly to your email address here.

Additional community engagement is undertaken through:

• Community survey
  
• Website material, including the WebTrak Flight tracking system

A key part of our engagement program is this portal, which seeks to share information on our past and current operations transparently with the public. It is designed to be tailored to your local area to present detailed, localised information, as well as outline programs that engage and collaborate with the public on wider topics in their area.

How can you get involved?

You can get involved in a number of ways:

• Noise enquiries and complaints, If you were disturbed by a specific flight you can investigate this using the tools on this portal and by using our online flight tracking tool. You can also use this tool to submit an enquiry or complaint to us, we’ll investigate your complaint and respond in due course. Navigate to the ‘Contacting the Airport about noise’ page under the ‘Additional Information and FAQs’ heading for more information.
• Frequently Asked questions, we assembled our most common questions into a list available on this portal.